02-03-2011 05:33 AM - edited 03-14-2019 07:18 AM
UCCX 8.0.2.11002-3.
What is the maximum amount of time that recorded calls are saved?
Is there a way to increase the amount of time calls are saved?
thanks
Chris
02-03-2011 07:21 AM
Hey Chris,
Recorded calls by default are saved for 7 days and if they are marked for extended life then the retention period is 30 days.
Keep in mind that the space for recorded files is very limited in 8.x ( 2.6 Gig/ 1.3 Gig on each server if HA ) and it is not recommeneded or supported to change these values
Hope this helps
Anuj
12-05-2011 08:19 AM
Recorded calls by default are saved for 7 days and if they are marked for extended life then the retention period is 30 days.
where can I set the extended life for those recording in uccx 8 ?
regards
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