UCCX 8 RTMT - Report on Logged In Historical Reporting Users

[joshuamarsh]

Hello, Netpros.

Is there a way to see a real-time or historical data which will show how many people are logged into historical reports at a given time?  I'm getting reports of a licensing error.  I have it set to allow two to login to HR, and customer reports that nobody is logged in and they are hitting the insufficient license error.  I need to verify the info.

Thanks,

Joshua

[Kapil Atrish]

Hi Joshua,

Did you find a way to do it? M stuck in same situation.

Thanks in advance,

inner_silence

[joshuamarsh]

Kapil,

Nope, no luck on this one.  I was working a case w/ TAC around this issue as well, and they couldn't come up w/ a way to report on it either.

Best,

Joshua