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UCCX 8 VOIP Monitor Subsystem - Out of Service

wenqianyu
Level 3
Level 3

All,

Upgraded CCX 701(SR5) to CCX 8.0.2 Premium HA enabled. Both Servers were IN SERVICE. Did a Patch upgrade to UCCX 8.0.2SU1. Noticed that VOIP Monitor Subsystem on both servers showing as OUT OF SERVICE. Downgraded to CCX 8.0.2, still get this Subsystem OUT OF SERVICE.

From RTMT, it shows the following error:

%MIVR-SS_VOIPMON_SRV-3-VOIP_OPERATION_ERROR:VOIP Subsystem Operation Error: Module Name=LRMConnection.readMSG, A specific description for a trace=erroris: ,Exception=java.io.EOFException

Anyone kows how to fix this problem???

Thanks.

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Accepted Solutions