UCCX 8.x - Auto Call Recording

[philippe.cousineau]

Hi,

Is it possible to have automatic call recording on the UCCX 8.x ?

If yes, do we have to be log on the CSD ?   ( I saw a forum that show a way to do it but I think we need a CSD Open )

please let me know

thanks              

[anchoudh]

Hi Philippe,

Please refer the below threads,

https://supportforums.cisco.com/docs/DOC-12335

https://supportforums.cisco.com/thread/2069143

https://supportforums.cisco.com/thread/2141306

https://supportforums.cisco.com/thread/2041739

Hope it helps.

Anand