UCCX 8.X - Creating a Data Source using a MySql database

[s5rch]

Has anyone setup a data source in UCCX  using MySql?  Our ANI database was created using MySql and the data source worked in UCCX 4.X.  Now that we have upgraded to UCCX 8.X it's no longer an option.  Any information is always appreciated.

[Ryan LaFountain]

MySQL is not a supported database integration with UCCX 8.x. This can be seen under the Enterprise Database heading of your version in the following document:

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf