04-24-2012 01:42 PM - edited 03-14-2019 09:44 AM
If I already have an Exception handler which handles contactinactive exceptions at the start of my script, what is the purpose of the boolean value called "Aborting" on the Get Contact Info Step. I am trying to identify how this attribute could be put to use
Thanks,
Elizabeth
04-24-2012 01:54 PM
what version of uccx are you running ?
04-24-2012 02:02 PM
UCCX ver 8
04-24-2012 02:06 PM
I had the same issue on UCCX version 8.5.1
the only way i could resolve my problem was by upgrading my server to version 8.5.1SU2
04-24-2012 02:19 PM
Sorry, I guess my question wasn't clear enough. I have a Contact Inactive Exception Handler as the first step in my script, which ends the script when the caller hangs up. This works as expected. I am trying to determine how I could use the Call Aborting attribute on Get Contact Info (10th step in my script) if the script ends the minute the caller hangs up.
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