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uccx agent ready/not ready on a Softkey

Hello,

 

I want to know if it's possible (without or with development) to configure a Softkey on the Cisco Ipphone to change a UCCX agent state(ready/not ready), instead of using the XML Menu on the Ipphone. (actually I'm using CUCM 8.6.2 and UCCX 8.1)

 

Thanks in advance for your help

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Hall of Fame Master

Not out of the box.

Not out of the box.

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What do you mean exactly ?It

What do you mean exactly ?

It's possible by developping out of the Call Manager/UCCX Server ?


 

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