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UCCX AXL Service Provider account change

TXG
Level 5
Level 5

‎03-02-2021 07:48 AM - edited ‎03-02-2021 07:49 AM

We are wanting to change the userid and password for our axl service provider in UCCX.   We've created the new account on CUCM with the Standard AXL API Access role assigned.   While I know we need to reboot the UCCX cluster for the changes to take effect, what do we need to check after the cluster is back up to insure that things are working as they should?

Thanks

 

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TXG
Level 5
Level 5

‎03-02-2021 09:09 AM - edited ‎03-02-2021 09:35 AM

This essentially answered my question: https://community.cisco.com/t5/contact-center/i-m-getting-authorization-failed-contact-your-system/td-p/4045063

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