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UCCX: CAD Modifications

Is it possible to modify CAD reason codes for logging out. Thanks

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Re: UCCX: CAD Modifications

Cisco Unified CCX Desktop Administrator
Anthony Holloway

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Re: UCCX: CAD Modifications

Yes. You need to download the CAD Admin utility from the sever AppAdmin web interface under Plugins.
Anthony Holloway

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Beginner

Re: UCCX: CAD Modifications

Able to see below things from admin page --> Plugins.

 

Cisco Unified CCX Client Configuration tool
Cisco Unified CCX Desktop Administrator 
Cisco Unified CCX Supervisor Desktop
Cisco Unified CCX Agent Desktop

Re: UCCX: CAD Modifications

Cisco Unified CCX Desktop Administrator
Anthony Holloway

Please use the star ratings to help drive great content to the top of searches.
Beginner

Re: UCCX: CAD Modifications

Okay. Thank You

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