UCCX Call Subflow with set Priority

[Adan Zuniga]

All, 

This is my first experience with the call subflow step. I am going to set up a script that is going to be invoked by 2 or 3 other scripts. The subflow script is going to contain a select resource step and that is about it. I need the invoking scripts to pass the value for the "set priority" step. Is this possible? 

Thank you for your help.

[djlundberg · Accepted solution]

Hi Adan-

You can do that.  You will just need to configure the Input Mappings of the Call Subflow step.  The variable will need to be a type int.

You can take a look at the Step Reference Guide for your version for additional information about the steps that you have access to here:

http://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-express/products-programming-reference-guides-list.html

Thanks,

DJ

[Adan Zuniga]

Thank you DJ! This Helps.