cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
439
Views
0
Helpful
2
Replies
Beginner

UCCX Call Subflow with set Priority

All, 

This is my first experience with the call subflow step. I am going to set up a script that is going to be invoked by 2 or 3 other scripts. The subflow script is going to contain a select resource step and that is about it. I need the invoking scripts to pass the value for the "set priority" step. Is this possible? 

 

 

Thank you for your help.

Everyone's tags (1)
1 ACCEPTED SOLUTION

Accepted Solutions
Contributor

Hi Adan- You can do that.

Hi Adan-

 

You can do that.  You will just need to configure the Input Mappings of the Call Subflow step.  The variable will need to be a type int.

 

You can take a look at the Step Reference Guide for your version for additional information about the steps that you have access to here:

 

http://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-express/products-programming-reference-guides-list.html

 

Thanks,

DJ

View solution in original post

2 REPLIES 2
Contributor

Hi Adan- You can do that.

Hi Adan-

 

You can do that.  You will just need to configure the Input Mappings of the Call Subflow step.  The variable will need to be a type int.

 

You can take a look at the Step Reference Guide for your version for additional information about the steps that you have access to here:

 

http://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-express/products-programming-reference-guides-list.html

 

Thanks,

DJ

View solution in original post

Highlighted
Beginner

Thank you DJ! This Helps. 

Thank you DJ! This Helps. 

CreatePlease to create content
Content for Community-Ad
August's Community Spotlight Awards