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Enthusiast

UCCX Changing manual Time Zone

Hi All

In the UCCX version 11.6 , I need to change the time zone from summer time zone (GMT -3) to winter time zone (GMT -4). Manually, exist some risk with the licenses? or other?

TIA
Cristian

1 ACCEPTED SOLUTION

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VIP Mentor

Yes, it will invalidate your license:
https://www.cisco.com/c/en/us/support/docs/customer-collaboration/unified-contact-center-express/118924-technote-uccx-00.html#anc15
You will need to contact Cisco for a re-host, or if you know how (it's not straight forward) you can do it yourself over at cisco.com/go/license

View solution in original post

1 REPLY 1
Highlighted
VIP Mentor

Yes, it will invalidate your license:
https://www.cisco.com/c/en/us/support/docs/customer-collaboration/unified-contact-center-express/118924-technote-uccx-00.html#anc15
You will need to contact Cisco for a re-host, or if you know how (it's not straight forward) you can do it yourself over at cisco.com/go/license

View solution in original post