UCCX Current Wait Duration not working

[cheng.cathy]

I'm trying to use the "Current Wait Duration" field within the "CSQ IPCC Express" report object for the Get Reporting Statistic step and can't get it working

we would like to play a message every 2 mins , give the caller an option to press 1 to leave a message. if the call stays in the queue for 20 mins, then play another message and then transfer the call to voice mail .

Below  is the link of the call script. 

https://drive.google.com/file/d/13rVufEGr4bZXhQ22qpOFG9rfHW90DDa4/view?usp=sharing

[rikardkrvaric]

When you run the script in "Reactive Script" do you get an error in your variable? or do you get an actual number?

I use "Avg Wait Duration" by the way...