We are preparing to upgrade them to UCCX 8.x to support high availability, and need to make sure that MySQL will still work (they're using it for Staff Meeting & Office closed scripts).
The Administration Guide explains that CCX 8.0+ uses JDBC drivers in the Adding a New Database Driver section starting on page 18-25. As you've already stated, MySQL is not supported so you will receive no support from Cisco. The MySQL site appears to offer a JDBC connector. Since you will be solely responsible for supporting the customer, I suggest spinning up a lab copy of CCX and trying it out. As a partner, you can order an NFR kit that will provide you all the media and licensing needed.
The Administration Guide explains that CCX 8.0+ uses JDBC drivers in the Adding a New Database Driver section starting on page 18-25. As you've already stated, MySQL is not supported so you will receive no support from Cisco. The MySQL site appears to offer a JDBC connector. Since you will be solely responsible for supporting the customer, I suggest spinning up a lab copy of CCX and trying it out. As a partner, you can order an NFR kit that will provide you all the media and licensing needed.
I have also a customer using MySQL as database with IPCCX 5.0, even if it's not officially supported. So I am wondering if upgrading to 8.5 will allow us to use the JDBC driver of MySQL to keep the service.
Thank you.
Yorick
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