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Beginner

UCCX DRF includes only 4 Feature Components


Hello,

 

since a view days UCCX DRF includes only the 4 registered Feature Components

 

admin:utils disaster_recovery show_registration "hostname"
----------------------------------
UCCX PLATFORM
UCCX CLM
UCCX PHX_CONFIG
UCCX CUIC_CONFIG

 

Expected Feature Components are:

Feature Component
----------------------------------
UCCX PLATFORM
UCCX UCDB
UCCX CDPAGT
UCCX PHX_RPT
UCCX UCPREFS
UCCX PHX_CONFIG
UCCX SYSLOGAGT
UCCX TCT
UCCX CCXCOMPONENT
UCCX CLM
UCCX IDS_CONFIG
UCCX CUIC_CONFIG

 

How can I register the missing Feature Components so they will be included in DRF?

UCCX Version: 11.0.1.10000-75

Restart DRF Master and Local Agent Service, rebooting UCCX does not fix the issue.

 

Kind Regards,

Joerg

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1 ACCEPTED SOLUTION

Accepted Solutions
VIP Collaborator

Re: UCCX DRF includes only 4 Feature Components

Hi there

 

To me this sounds like a call to TAC. Good luck

 

Hope this Helps

Cheers
Rath!
***Please rate helpful posts***

3 REPLIES 3
VIP Collaborator

Re: UCCX DRF includes only 4 Feature Components

Hi there

 

To me this sounds like a call to TAC. Good luck

 

Hope this Helps

Cheers
Rath!
***Please rate helpful posts***

Beginner

Re: UCCX DRF includes only 4 Feature Components

Hi,
Cisco TAC has fixed the issue using root account.

Kind Regards,
Joerg
Beginner

Re: UCCX DRF includes only 4 Feature Components

Hi,

Cisco TAC has fixed the issue using root account.

 

Kind Regards,

Joerg

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