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UCCX DRF includes only 4 Feature Components

j.rebmann
Level 1
Level 1


Hello,

 

since a view days UCCX DRF includes only the 4 registered Feature Components

 

admin:utils disaster_recovery show_registration "hostname"
----------------------------------
UCCX PLATFORM
UCCX CLM
UCCX PHX_CONFIG
UCCX CUIC_CONFIG

 

Expected Feature Components are:

Feature Component
----------------------------------
UCCX PLATFORM
UCCX UCDB
UCCX CDPAGT
UCCX PHX_RPT
UCCX UCPREFS
UCCX PHX_CONFIG
UCCX SYSLOGAGT
UCCX TCT
UCCX CCXCOMPONENT
UCCX CLM
UCCX IDS_CONFIG
UCCX CUIC_CONFIG

 

How can I register the missing Feature Components so they will be included in DRF?

UCCX Version: 11.0.1.10000-75

Restart DRF Master and Local Agent Service, rebooting UCCX does not fix the issue.

 

Kind Regards,

Joerg

1 Accepted Solution

Accepted Solutions

Ratheesh Kumar
VIP Alumni
VIP Alumni

Hi there

 

To me this sounds like a call to TAC. Good luck

 

Hope this Helps

Cheers
Rath!
***Please rate helpful posts***

View solution in original post

3 Replies 3

Ratheesh Kumar
VIP Alumni
VIP Alumni

Hi there

 

To me this sounds like a call to TAC. Good luck

 

Hope this Helps

Cheers
Rath!
***Please rate helpful posts***

Hi,
Cisco TAC has fixed the issue using root account.

Kind Regards,
Joerg

Hi,

Cisco TAC has fixed the issue using root account.

 

Kind Regards,

Joerg