06-03-2014 11:28 AM - edited 03-14-2019 01:29 PM
Hi,
Has anyone come across an error of below from UCCX?
Message: App: 556, Snippet: 503 threw exception: (1054, "Unknown column 'self.did' in 'field list'") (OperationalError: (1054, "Unknown column 'self.did' in 'field list'") raise errorclass, errorvalue)
Note:
Cause-Action: Snippet processing failed with an exception
Can anyone please shed some light on this?
Thank You,
06-03-2014 11:30 AM
Can you provide more detail? What version, and what specifically were you doing when you received the error?
06-03-2014 12:10 PM
Hello,
I am running: System version: 8.0.2.11005-20.
I wasn't doing anything that I can think of that will generate this error.
Thank you,
06-03-2014 12:23 PM
Were you in CCX Administration, Desktop Administrator, directly on the server? How did you discover the error message? These are database exception errors.
06-03-2014 12:28 PM
We have an alert setup, so I got this error in my email.
06-03-2014 12:30 PM
So it's on the server. When is the last time the CCX engine was reset?
06-03-2014 12:48 PM
UCCX server was restarted past weekend.
06-03-2014 12:54 PM
Has anybody checked the server log for error messages?
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