uccx express with finesse version 11 login to multiple devices

[shohamshalom]

Hi,

How can i login to finesse with  single user to different extansion each (without extansion mobility include)

as far as i know, i can choose only one ipcc extansion in cucm manager end user .

tk

shoham

[Chris Deren]

You cannot, UCCX does not support ACD extensions to be shared line DNs. If you need hoteling feature you need to use Extension mobility where the ACD DN only exists on the UDP profile and all devices are configured without ACD DN.  

UCCE on the other hand does support logging onto any extensions as the phone does not need to be tied to the user.