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UCCX Expression Editor - Variable dropdown greyed out

Hi,

For some reason my script editor just went crazy.  Variables are not recognized in the expression editor, this includes the drop down being greyed out as if there were no variables configured.  I have uninstalled the editor, downloaded it again and re-installed.  No luck.  Anyone encountered this?  Have attached a screen shot.

 

Thanks in advance.

2 REPLIES 2
VIP Collaborator

Re: UCCX Expression Editor - Variable dropdown greyed out

Hi there

 

The selection box drop-down arrow is disabled if the class entered is invalid or does not have any constructors, methods or attributes. For how to do this, see How to Access a Java Constructor, Method, or Attribute for Any Class, page 3-79

 

https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_11_0/programming/guide/EditorSeriesVol3.pdf

 

 

 

Hope this Helps

Cheers
Rath!
***Please rate helpful posts***

 

VIP Advisor

Re: UCCX Expression Editor - Variable dropdown greyed out

It's hard for me to visualize what's happening here, because the screenshot lacks context. Can you provide more context? Also, it sounds like you just have something messed up on the PC you're running it on. Can you confirm that it does or does not function this way on another computer?

Anthony Holloway

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