06-05-2012 10:03 AM - edited 03-14-2019 09:59 AM
Hi NetPro
I have a UCCX 8.X new instalation and when start the configuration wirzard at Cisco CM Configuration, put the
AXL Service Provider, Unified CM Telephony Provider and RmCm Provider click next and the web interface does not respond.
In the CUCM the application users jtapi_1 and rmcm has been created, but the web interface UCCX fail, and I start the wizard again.
Any Idea?
Kind Regards.
06-05-2012 10:08 AM
Hi Javier,
Please use a different browser and give a try.
Hope it helps.
Anand
Pls rate helpful posts !!
06-05-2012 10:49 AM
Hi anchoudh
Thanks for your anwser, I try whit Firefox, IE and Chrome whit the same result.
Any idea?
Kind Regards
06-05-2012 08:09 PM
Hi Javier,
Try rebooting your UCCX once and check if it helps, otherwise need to check the logs for the reason for it.
Hope it helps.
Anand
06-07-2012 06:14 AM
Hi Javier,
Were you able to get out of this issue?
Thanks,
Anand
06-07-2012 07:22 AM
Hi anchoudh
Restart the UCCX but still in the same state. Any other ideas?
Regards.
06-07-2012 01:55 PM
I remember reading other posts with similar issues and it was down to licensing. Have you got the correct license? eg, you're not using an upgrade license for a fresh install?
Brian
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide