UCCX file naming

[Martyn Sharpe]

Hi Guys

Sorry if this is a dumb question, I can't find anywhere file naming for  UCCX, for prompts scripts or documents. I know upper and lower case are treated different even when you have 2 files the same name. What about special characters or spaces.

Thanks

[Chris Deren]

Besides "_" or "-" I would never use any other special character in a one of these files, is there a reason you would consider that?

[Deepak Rawat]

Adding to what Chris said, try to keep the names as simple as possible since at times customers use special characters other than - and _ along with spaces as well in the names. What this does is, you will be able to upload them but when it will come to delete the prompts, it will be a nightmare.

Then you will need to contact TAC and they will take the root of your system and will need to delete it that way. Hence, keep the names as simple as possible and if you really want to use special characters limit it to - and _

Regards

Deepak

[Martyn Sharpe]

Thanks Guys, I thought spaces were bad but not sure why. I have a customer with some prompt names with spaces.

[Chakshu Piplani]

Just to add, might not be very useful though but good to know stuff:

The maximum length of each individual folder name and file name within a directory is 64 characters.