07-15-2020 08:03 AM
Couldn't find option to get call history for particular user or common list through API.
Is it possible by any way?
07-21-2020 10:20 AM
Hi,
Finesse does not have an API to get the call history. The data for the call history gadget on the Finesse desktop comes from CUIC.
Thanx,
Denise
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