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UCCX-Finesse WraupData passing to Metadata Tagging of Recordings in WFO-QM (Calabrio)

amir.ayub
Level 1
Level 1

Hi,

I am running UCCX 11 and trying to do tagging for call wrap up data in QM with each call.

Finesse workflow is working fine and putting the static value with each call recording in AQM. How can I pass the exact callwrapupdata in AQM. Kindly help

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