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UCCX Historical Report Chart Time Units

jmunoz19
Level 4
Level 4

I'm running a UCCX historical report that charts each agent's logged in time in seconds.  I'd like to make the report's chart as easy to read as possible. Is it possible to change that X-axis unit from seconds to hours instead?

Thanks!

1 Reply 1

Tanner Ezell
Level 4
Level 4

You'd have to modify the Crystal Reports file (.rpt) to do logic to change it. Otherwise, no, not that I am aware of.

Tanner Ezell www.ctilogic.com