I am new to scripting and I created a scrpt for a group, everything is working fine but when the call comes to queue and the agent deosn't pick the call, the
caller hear "
I have attached the script, any help is appreciated.
Thanks in advance.
I have the same problem but when iam dailing from mobile to uccx .. but when from extention to uccx it works ? So wut maybe the problem from ?
example : when iam dailing from mobile the the welcome massage up .. when I pressed 1 .. said : iam sorry Currently experiencing System Problems ?