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Explorer

UCCX Initial Setup on Web GUI

Hi Everyone,

I'm currently installing UCCX version 8.5, for clarification may I know what should I put on "Unified CME server host name or IP address" field. Is the CME IP address or CUCM IP.Also kindly see the attached screenshot.

Appreciate your response.

2 REPLIES 2
Cisco Employee

You can put the IP Address of

You can put the IP Address of CM/CME both as UCCX does integrate with both of them. It is you who needs to decide with which you want to integrate UCCX.

By the way, do you really want to integrate UCCX with CME. Don't you have CM in your environment to integrate with UCCX.

Regards

Deepak

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Beginner

When you initially install

When you initially install CCX (at the platform/Linux setup screens), it asks you whether you're installing CCX for CME or CUCM. It looks like you selected CME; do you have CUCM or CME? For what it's worth, CME is no longer supported with the currently supported versions of CCX. You should also consider using a dedicated AXL username/password for CCX.
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