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UCCX IVR ports in HA

Tony_S
Level 1
Level 1

I have the following licensing:

Configured Licenses:

Package: Cisco Unified CCX Premium

Total IVR Port(s): 100

Cisco Unified CCX Premium Seat(s): 230

High Availability : Enabled

Cisco Unified CCX Preview Outbound Dialer: Enabled

Cisco Unified CCX Compliance Recording Seat(s): 105

Cisco Unified CCX Maximum Agents: 100

 

Two uccx nodes in HA.

What is the max CTI ports that I should configure in the Telephony>Call control group, 50 or 100 ?

Thanks.

1 Reply 1

100, it should create 100 ports per server, so total 200 ports.



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