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Beginner

UCCX License error

       I am gettign UCCX license errro, Please any one get the same error.

" License error

Some/All of Temporary/Invalid license expire in 23 (days)

The UCCX version is :8.5.1.11003-32

Everyone's tags (2)
9 REPLIES 9
Advocate

UCCX License error

Hi,

that's not an error. It is just telling you that your - probably demo - license will expire soon.

Upload a real license and this message will go away.

G.

Beginner

UCCX License error

Dear ,

How we know that the real license files are installed or not?

So its a not an error, its a normal.

Advocate

UCCX License error

Well, the default page of the appadmin web would tell you - if there is a red notification about a demo license then it's a demo license. Otherwise: see the System > License Information > Display License page.

G.

Beginner

UCCX License error

Dear,

Under the license page its shows the .

Package: Cisco unified UCCX premium

Total IVR port: 50

Cisco unified UCCX premium seat : 25

High Availabilty:

Cisco unified UCCX premium outbound dial peer : enabled

Cisco unified UCCX maximum agent :400.

If its license are installed in the machine , how we can delete the demo license or after 20 days its will go out automatically.

Please reply.

Engager

UCCX License error

Hi,

If you login into UCCX Appadmin, are you getting a warning stating that currently th system is ruuning on Demo license with the no of day's remaining.

If you are not getting this warning than you don't need to worry.

Thanks,

Anand

Pls rate helpful posts !!

Beginner

UCCX License error

Hi,

Did you you manage to resolve this issue?

I have exactly the same issue and I am running the same version as you!

What happened when the license expired?

Cheers

Colin

Beginner

UCCX License error

Hi,

I open a cae to cisco license team and they found that the running licene file the mac address are differece , Then the create a new licene file with the running UCCX server mac address.

Regards

Ketan

Beginner

UCCX License error

Hi Ketan,

Thanks for the information, I will do the same!

Cheers

Colin

Advisor

UCCX License error

Hi Colin,

You can run the command file list license * from OS Administration page using putty and download the file using SFTP software.

From there, u can check for the MAC address.

regds,

aman

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