UCCX Max seat/licenses reach alert

[iverson.justin]

Curious if there is an RTMT or anything in system to alert me when the system has used up all concurrent agent licenses?  We have 100 and would be nice to know before agent 101 logs in and gets license error.  

Thanks

[Jonathan Schulenberg · Accepted solution]

I haven’t seen an alert but current versions of CCX at least have a report for this so you can keep an eye on it (eg put it on a schedule to email you).
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_11_6_2/user/guide/uccx_b_ccx-reporting-guide-1162new/uccx_b_ccx-reporting-guide-1162new_chapter_01.html#UCCX_RF_L7A68928_00