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UCCX maximum number of supervisor positions supported

anthonykaune
Level 4
Level 4

Going through the UCCX design guide it state that the maximum number of supervisor positions supported is 42.  Is that the total number of supervisors that can be created in a UCCX cluster, or is that the total number per team?  It looks like there is a max of 400 concurrent login agents, 50 agents per team, and a max of 150 teams.  

1 Reply 1

Anthony Holloway
Cisco Employee
Cisco Employee
I do believe this is referring to signed in at the same time. The limitation most likely comes from the performance impact of each supervisor requesting live data feeds from the server.