I currently have a script that once a call is queued I play a prompt, then put the call on hold, I then have a delay step for 60 seconds, then unhold the call and play another prompt. I have 4 scripts that are all doing this correctly. I have one script that does not wait the full 60 secons. It simply delays for a second then continues on.
Was the script created/edited using the same version CRS Editor as the CCX server is running? You may experience odd behavior if you're using an editor across CCX server versions, particuarly older server versions than the editor.
Did you upload the script to the repository? Have you refreshed the script and the application?
If you delete the delay hold/delay/unhold step sequence, save the script, and then re-add them does the problem go away? Recall that the steps represent Java code under the covers; it's possible that something is corrupted in the script/code.
QuestionHi Team,I just need to confirm if we change NTP servers on UCCX, will it affect the license on UCCX 12.0 ?Do we need to re-host after updating NTP?Already done on CUCM and CUC , and it didn't affect but not sure for CCX. Thank you ...
Hi I need urgent help on once issue. I need to configure Multicast on my layer 2 and layer 3 switches for Voice Paging server. Singlewire paging server connected with core and end IP phone on layer 2 switches. I need to configure Multicast on layer 2 and ...
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A warning in ESXi 6.5 appears: "The configured guest OS (CentOS 4/5 or later (64-bit)) for this virtual machine does not match the guest that is currently running (CentOS 7 (64-bit)). You should specify the correct guest OS to allow for guest-sp...
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