Is there a way to listen to UCCX prompts? I see them in Application Wizard>Prompts. When you mouse over it appears to be a link. I clicked on it expecting Windows media player to open and play the prompt. But nothing happens.
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You may find this old post helpful, from another user who wanted to download all of the files so that they can be played outside of being logged into UCCX.https://community.cisco.com/t5/contact-center/export-uccx-sound-files-10-6-1/td-p/2960133
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Nothing happens? One of the icons is a download link, use that. Then maybe configure your browser/OS to automatically open the file. Natively UCCX just downloads.
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