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AMA-CUCM Troubleshooting: Best Practices for Reading Trace Files

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UCCX Publisher - Active Partition Full + Java Exception

UCCX Publisher - 12.0.1.10000-24

 

We noticed high cpu usage on our UCCX Pbb and then jumped on via CLI and noticed the disk space was full (0% free) on the active partition.

 

I tried clearing out some logs via the RTMT (no cores to clear or dumps) but the active partition space did not alleviate a single bit. But, I'm usually apt in clearing common/inactive partition... and haven't cleared an active one before. I did note that the Watermark Values are set where they should be, but seem to be ignored?

We bounced the system (UCCX Pub) and now it seems to no longer be able to get into the CLI environment; stating an 'Exception' in thread main java.lang.NumberFormatException: For input string. Which seems to render the CLI unusable.

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