UCCX Reporting on Google Chrome

[RbkMan]

Has anyone encountered an issue wherein you cannot generate reports or using Chrome 70 with UCCX? Reports work with IE and previously worked with Chrome 67.

UCCX 11.5.1.11001-34

Google Chrome 70.0.3538.110

[Flo.Matalis]

You maybe affected by this bug: CSCvj74116

https://quickview.cloudapps.cisco.com/quickview/bug/CSCvj74116

Have you tried using a lower version of Chrome? Does this work when you are using other browsers?

[RbkMan]

Yes, it worked on a lower version of Chrome and works with Internet Explorer.

[TrickTrick]

Encountered the same issue before, the best browser imo is mozilla firefox when it comes to generating CUIC reports

[david.macias]

That's interesting when it comes to UCCX CUIC my experience from best to worse is IE > Chrome > FF

david

[Anthony Holloway]

Funny how we have our preferences. Mine is: FF > IE > Chrome ;)

[david.macias]

It's not even a preference I've just seem to consistently have issues with CUIC when I'm not using IE. For everything else CCX I stick to Chrome.

[Anthony Holloway]

Could be confirmation bias.

Like, I tend to think IE is garbage, so I never use it unless I have to, but then I am quick to point out all the ways my bias can be confirmed. From the ugly user interface, to the way they tried to copy FF/Chrome Dev Tools, to the Compatibility mode issues, to the default styling of HTML form fields, and the list goes on.

The reason I mostly stay away from Chrome, is because it's still not widely supported, and I don't want to have to think about which browser I can use for which customer and which product. I've been using FF for a very long time, and it's by far the best browser for me.

Also, it doesn't hurt that I have a few GreaseMonkey scripts written to help make my life easier.

Example:

https://twitter.com/avholloway45633/status/828515885769953280

[RbkMan]

I personally use Firefox. If only I can convince everyone to use it.

[Matt Sywulak]

This doesn't help on your specific version but using the below version for UCCX and Chrome I've experienced no issues. 

UCCX: 11.6.1.10000-51

Chrome: Version 70.0.3538.110

Matt

[RbkMan]

Thank you. Will check if we can upgrade to your UCCX version.