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UCCX Reporting on Redirected Call

abdul rasheed
Level 1
Level 1

Hello All,

I have a UCCX script that transfers (consult)  the calls to the extension which are registered in the CUCM. I want to generate a report on how many calls are been sent to these numbers from the UCCX. Also want to get the details of calls transferred by an agent to the internal employees. What is the best option to get this information in a report? 

1 Reply 1

abdul rasheed
Level 1
Level 1

Hello All,

Any support here?