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UCCX REST API download documents

mserwon
Level 1
Level 1

Has anyone successfully downloaded a UCCX document via rest api?  

I have tried several several url combinations but did not get a good response.

1 Reply 1

Slavik Bialik
Level 7
Level 7

Hi,

It seems like you cannot do that. The only API that allows you to download something it is only for:

a) prompts

b) scripts

 

https://developer.cisco.com/docs/contact-center-express/#!download-scriptprompt/download-scriptprompt

 

I don't know the reason why Cisco not allowing to download documents, I can only guess that it has something to do with security measures like maybe if you are storing documents that contains passwords or something like that, that you're using it somehow in the scripts. Not sure.

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