07-06-2020 07:10 AM
Hi Everyone,
We have quite a few customer-facing scripts that need to be modified during holidays and for other reasons. The problem I am running into is that we tend to let's say: 1. Close the queue at an earlier time but we forget to remove the change causing issues and 2. Similar issues happen with the Prompts (greetings). I would like to automate this as much as possible and/or provide the end-user the responsibility of doing do thru something simple.
Any ideas.
Thank you.
07-06-2020 07:29 AM
07-06-2020 07:39 AM
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