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UCCX Script Application 8.5 to allow Supervisor to change TOD

lmrscheff
Level 1
Level 1

Looking for a script application where Supervisor can call in and change TOD remotely.  Anybody have anything out there for this.

UCCX 8.5

thanks

2 Replies 2

Aaron Harrison
VIP Alumni
VIP Alumni

Hi

You just need to store your opening/closing times in an XML document.

That way your live script can read the times and compare, and you would want a seperate management script that replaces that XML using a template file, a transform xml step, and an upload doc step.

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

thank you for your reply,

I have not done this before are you able to provide me with a sample script??

Thanks