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UCCX Supervisor Desktop Agent team summary

      Supervisor desktop agent team summary report are not showing accurate.  Before restart the server we are facing a Agent logon time its not correct under the supervisor desktop agent page.

After restart that problem is resolved the Agent logon time but its giving another issue.

The issue the Call Preseneted time not accurate.

The running UCCX version is: 8.5.1.11004.25

Attached the snapshot.

CAD-ERROR.jpg

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UCCX Supervisor Desktop Agent team summary

What's wrong with the calls presented column? It looks like three of the four people didn't answer one of the calls presented to them which is what that column is supposed to show.

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