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UCCX supervisor reporting Issue

Supervisor is unable to see the reports of agent snap attached..something is missing from my end please help

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VIP Advisor

Re: UCCX supervisor reporting Issue

Yeah, permissions in CUIC can be problematic.

Can you login as the administrator, then check the folder permissions for the Stock folder for us?

Anthony Holloway

Please use the star ratings to help drive great content to the top of searches.

View solution in original post

1 REPLY 1
VIP Advisor

Re: UCCX supervisor reporting Issue

Yeah, permissions in CUIC can be problematic.

Can you login as the administrator, then check the folder permissions for the Stock folder for us?

Anthony Holloway

Please use the star ratings to help drive great content to the top of searches.

View solution in original post

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