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UCCX supervisor reporting Issue

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Muhammad Talha
Level 1
Level 1

‎07-02-2018 03:37 AM - edited ‎03-14-2019 06:18 PM

Supervisor is unable to see the reports of agent snap attached..something is missing from my end please help

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Anthony Holloway
Cisco Employee
Cisco Employee

‎07-02-2018 09:12 AM

Yeah, permissions in CUIC can be problematic.

Can you login as the administrator, then check the folder permissions for the Stock folder for us?

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Anthony Holloway
Cisco Employee
Cisco Employee

‎07-02-2018 09:12 AM

Yeah, permissions in CUIC can be problematic.

Can you login as the administrator, then check the folder permissions for the Stock folder for us?
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