12-13-2017 07:32 AM - edited 03-14-2019 05:46 PM
CUCM 10.5.2 UCCX 10.6.1
Right now I have the UCCX system parameters set to allow supervisors to change skills on teams they supervise. My customer doesn't want to give all supervisors the ability to adjust skilling. Is their a way to allow CAD Supervisor access without the ability to adjust skilling?
Solved! Go to Solution.
12-14-2017 01:21 PM
12-14-2017 01:21 PM
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