09-08-2012 07:01 AM - last edited on 03-25-2019 07:21 PM by ciscomoderator
Hello,
I am looking for just a simple Time of Day routing script that leads me in the right direction. Just looking for a M-F 8-5 open and weekends Closed and sent to VM.
Up until this point I have used time periods in CUCM to either send to trigger or send to VM. This has been ok but now would like to control from within the script.
I attempted to used the Time of Day and Day of Week beans but i think I am missing something as a reactive debug just skips right through. Seems to me I need to set or gather the current day and time but this is where my disconnect lies.
Thanks
UCCX 8.5
09-08-2012 11:59 AM
Hello,
Try the IF
Amer
09-09-2012 08:11 AM
Hi ,
Hopefully below will help you to setup time of the day, this is just an example, you might have to set it up as per your need
Days of Week
M-F
time of Day
9-5:30
Goto Main Menu -------------------> Put a " GoTo Step )
5:30 -6:00
Goto Call Transfer
Sat-Sun
time of Day
Goto Call Transfer
then you can create 2 labels , as follows
"Main menu (---This is a label )
Menu( Triggering contact, officeopenmenu )
1:office open
Select resource( Triggering contact,from CSQ1) "
and in case you want the call to be redirected , do as follows
" Call transfer ( (---This is a label )
Call redirect(Triggering contact, VMNumber) "
Note : you need to create 2 variables (VMnumber and CSQ1)
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