cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
684
Views
0
Helpful
1
Replies

UCCX Upgrade 8.5 su3

bobby.jacob
Level 1
Level 1

Hello all,

I have UCCX 7.0.1.(SR5), needs to upgrade to 8.5.

I took BARS and PUT Backups.

I have license - L-CCX-85-CMBLDLIC =   CCX 8.5 CCX CM Bundle Appliance Entitlement.-1

My question is can i do a 'PUT' upgrade with the above license? or with this license can be use only for a fresh installation?

Thanks

Bobby

1 Reply 1

Anthony Holloway
Cisco Employee
Cisco Employee

I would think the official answer would be no, and that you need a 7 to 8 upgrade license, plus your original 7x license files.

However, I have uploaded all kinds of weird licensing combinations in a pinch, and usually, not always, but usually, they work for me.  You just have to consider the order in which you upload them.  I.e., Don't upload a 7x license before uploading an 8x entitlement.

One time I was going to upgrade from 4x to 7x, but the upgrade was delayed so long that we went to 5x in the meantime.  I was still able to use the 4x to 7x upgrade license, plus the original 4x license files to upgrade the 5x to 7x.

Good luck and Happy upgrading!

Anthony Holloway

Please use the star ratings to help drive great content to the top of searches.