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UCCX v8: Replacing default system prompts

lohjintiam
Enthusiast
Enthusiast

Hi all,

I have a deployment where the customer wants to customized every system prompts that is available in UCCX. Reason being they want to sync the voice for both system and custom prompts. This will be required for several languages in the system.

a) can this be done?

b) where can i find those system prompts and replace them?

Thanks!

-JT-

7 Replies 7

jasyoung
Rising star
Rising star