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Ask Me Anything - October 2020

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Beginner

UCCX windows to linux migration

Hi,

what data is migrated with using Pre-upgrade tool (windows to linux migration tool)?

I am concerned about hitorical data, is whole historical data migrated?

Migration from UCCX 7.0(1)SR5 to 8.0.

Regards,

Wojciech

1 REPLY 1
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Hi,

Accoding to the uccx 8.0.2 upgrade guide I see that Phase 2 of the windows to linux upgrade includes resotring historical reporting (HR) data and recordings (audio files)

So the answer is yes

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_8_0/installation/guide/uccx802ug.pdf

page 21

Regards,
Christos

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