01-24-2018 12:45 AM - edited 03-14-2019 05:53 PM
Unexpected Agent logout in finesse with reason code "0".
What does it mean? "Reason code 0".
I go through with documents but didn't get the description.
01-24-2018 01:12 AM - edited 01-24-2018 01:13 AM
0 is the default Reason code. Did you check cti server logs for which finesse connected? that can show what triggered agent logout.
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