01-24-2018 12:45 AM - edited 03-14-2019 05:53 PM
Unexpected Agent logout in finesse with reason code "0".
What does it mean? "Reason code 0".
I go through with documents but didn't get the description.
01-24-2018 01:12 AM - edited 01-24-2018 01:13 AM
0 is the default Reason code. Did you check cti server logs for which finesse connected? that can show what triggered agent logout.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide
Log in to Community
