05-19-2011 07:03 AM - edited 03-14-2019 07:56 AM
Hi All,
Any idea why the AW update process keeps on bouncing when making changes on the script editor or configuration manager?
i'm using iCM version 7.5.1.
As mentioned in the below document that a user which name is composed of the instance name ad AW hostname should be added to:
Administrators
SQLAWADMIN
Domain users groups
http://www.ciscosistemas.org/application/pdf/paws/53051/bounce-update-aw.pdf
Any idea which exact user should that be? is that an expected behaviour of the updateAW process?
Thanks in advance,
05-19-2011 07:26 AM
Can you post the updateaw logs? Also, 7.5.1 is pretty old, you might want to update your version first.
david
05-19-2011 07:29 AM
hello David,
any idea on how to dump the update aw process?
05-19-2011 07:46 AM
05-19-2011 07:49 AM
Hi again,
i know how to use dumplog utility, but i'm not able to find updateaw process to dump it.
cheers,
05-19-2011 08:03 AM
Your original posts said you saw the updateaw service bouncing. Then get logs from that service. Or perhaps I missed something, maybe you should post a picture of where you see the service bouncing. The updateaw is part of the distributor.
david
05-19-2011 08:18 AM
05-19-2011 08:43 AM
Have you seen this field notice? Sounds like what you're running into.
05-19-2011 11:40 AM
get the ES to fix this problem. Well known.
Regards,
Geoff
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