cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1190
Views
18
Helpful
5
Replies

Upgrading CUCM and UCCX from v8.51 to v10.0

usmanghani255
Level 1
Level 1

Hi,

We are upgrading UCCX (Contact Center Express) from 8.5.1SU3 to CCX 10.0 and for CUCM 8.5.1SU1 to CUCM 10.0


I want to confirm the steps in upgrading of CCX and CUCM. Eg,
Publisher CCX 8.5.1SU3 to CCX 8.5.1SU4
Subscriber CCX 8.5.1SU3 to CCX 8.5.1SU4
Publisher CCX 8.5.1SU4 to CCX 10.0
Subscriber CCX 8.5.1SU4 to CCX 10.0
then
CUCM Publisher 8.5 to 10
CUCM subscribers 8.5 to 10.

Or if there are any caveats for upgrade of both applications ???/

Thanks

5 Replies 5

Nguyen KeThuc
Level 1
Level 1

Hi

I have already upgraded CUCM and CCX. I do CUCM first and then upgrade CCX. No warnin