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769
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5
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4
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user finesse page

One of the user said that they have difficulty to access the page.

what should i check and do?

 

1 Accepted Solution

Accepted Solutions
4 Replies 4

Chakshu Piplani
Cisco Employee
Cisco Employee

Does the agent gets this randomly while being logged in or get this in the very beginning.

Is this user local or over the VPN accessing finesse, how is this user different from other agents as only this agent is getting the error.

he report problem from past 2 days

it is local user.

 

I ask and so far 3 users was affected

where should i check

Is this happening all the time or is it intermittent ?

 
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