01-15-2021 07:30 AM
01-15-2021 08:50 AM
Hi, @vinothkumar what you mean by the question?
is there you mean the security authentication on finesse or something
01-15-2021 04:58 PM
How Finesse authentication is working? Once user enter username ,passwords and extension
01-15-2021 09:00 AM
Not 100% sure of the question either. But...the authentication can be local (local user name and PW in call manager) or AD. Maybe there is another way I am not familiar with it. Finesse is also going to require an established audio path even if the user name and PW are correct.
01-15-2021 04:57 PM
For example CUIC using CUIC/LDAP for authentication to login CUIC reporting same what options or service on finesse using for authentication agent login details. Once user enter username ,passwords and extension. Where its should getting authentication.
01-16-2021 02:55 AM - edited 01-17-2021 01:27 AM
It uses user information from CUCM. If you have configured CUCM for synchronisation and authentication with AD then the password would come from AD.
To break this down the could possibly make this clearer.
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